Loneliness is affecting more people than ever, That’s why we have partnered with Voluntary Norfolk to launch a new befriending service to combat loneliness and isolation in Norfolk. Voluntary Norfolk has recruited befrienders from the 3,500 strong army of volunteers who came forward during the coronavirus pandemic. Someone who has already benefited from the Ninety-year-old Maurice Oliver “I try to keep moving with housework and like to use brain-power making models, otherwise you lose it, but I do still feel lonely and depressed at times. I’ve come to rely on these calls. My befriender is an angel and is genuinely interested in me, not just talking for the sake of it.” Anyone who needs support can call our customer services on 0344 800 8020 between 9am-5pm, Monday to Friday. The County Council’s customer service team can connect you to a volunteer co-ordinator, who can set you up with a befriender from the network of volunteers across the county. By routing the initial calls through our existing customer service team, we can ensure calls are answered throughout the week from staff who are trained and experienced in receiving similar enquiries.