OLD MILL and MILLGATES MEDICAL PRACTICE UPDATE

Please see below notice from medical practices

Along with other Practices within our locality Old Mill & Millgates Medical Practice will be open for our patients on Good Friday and Easter Monday.

We will staff our Surgery in Poringland with our dedicated Clinical and Support teams and will endeavour to ensure the needs of our patients are met.

As in recent weeks patient consultations will initially be conducted by telephone and triaged accordingly. If you require support please ring the Surgery between 08:00 and 17:45. Please note that the Surgery doors will be closed between 13:00 and 14:00 in order that staff may take a break.

Our dispensaries will be open on both days for patients to order and collect medication.

Unfortunately we have had to reduce our dispensary opening times at Millgates Hempnall and these will be 15:00 to 18:00 on both days.

During the past three weeks we have lost six clinical and four support staff because they have had to self-isolate. Despite this they have contributed to the team effort by carrying out consultations and other work at home. We are delighted to say things have improved and we are just a few staff down at the moment.

We recognise that the current ways we operate are challenging and different but we are following National Guidance. It is testament to your patience, support and understanding that we are currently managing demand and we would like to offer our sincere thanks to all our patients.